Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Symptoms and diagnosis:
Coronavirus presents with flu like symptoms including a fever, a cough or difficulty breathing.
The virus is confirmed by taking samples/swabs from the patient’s nose and throat and possibly samples from the respiratory system.
The majority of cases have experienced mild symptoms and those who have died in Wuhan appear to have had underlying health conditions.
If you have travelled from Wuhan or Hubei Province to the UK in the last 14 days:
You should immediately stay indoors and avoid contact with other people. Call NHS 111 and inform them of your recent travel to this area. They will advise you of the next steps
If you have travelled from the following areas:
Republic of Korea
They include those who have travelled to the named parts of Italy on the map
And you develop symptoms of cough, fever or shortness of breath you should stay indoors, avoid contact with other people and call NHS 111 to inform them of your recent travel to the country and your symptoms.
We are asking patients to take simple common sense steps to limit the spread of the virus – as you would with any other flu like virus, this includes:
Staying at home and not going to work, school or public areas
Avoid travelling on public transport
NHS 111 will advise you of the next steps.
These steps are highly precautionary and are aimed at limiting the potential spread of infection. The majority of patients who have had the virus have made a good recovery.
Please do not attend your GP Practice, as stated if you fit the above criteria please call NHS 111 for further advice.
Flu Clinics - Now Bookable!
If you are:
- 65 years or Over,
- a child aged 2-3 ,
- obese (with BMI>40),
OR suffer from asthma, diabetes or immunosuppression, have a heart, kidney or lung condition, have suffered a stroke or transient ischaemic attack, you are considered at greater risk from flu and the implications can be serious.
Saturday Clinics - PREBOOK: 8.00AM – 1PM
- Saturday 28th September
- Saturday 19th October
Weekend, Morning, Evening and Day Appointments available from end of September onwards. You can book online or contact the surgery.
ASK MY GP
Same day, personalised care. With your own GP.
To Access ASK MY GP - click on the image
- It's available 24/7 - we respond in working hours, 8am to 5.30 pm Monday to Friday
- In working hours, we can usually get back to you within the hour - it may be longer at busy times
- All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
- You can choose a particular named GP if you wish (so long as they are working that day)
- You may chose a telephone or email response
- You can login now, without any paperwork
PLEASE NOTE: askmyGP is an e-consultation and should not be used for booking an appointment online. If you wish to book an appointment online please do so via: Patient Access
New Telephone System
The Wyre Forest Health Partnership has changed its telephone system. Whilst there will be no change to the telephone number that you need to contact, you will now hear an options message once your call is connected. The new system will help us to ensure that you speak to the appropriate person as quickly as possible. Please note: calls to and from the Surgery are recorded for training and monitoring purposes and in the event that the Surgery needs to contact a patient via telephone, the surgery number will be withheld. If you have any questions or concerns regarding the changes, please do not hesitate to contact us.
In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or at the weekend in Kidderminster.
GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – our receptionists will help you to find a convenient appointment.
Allocated Named GP
All patients that are now registered at Hagley Surgery have a named allocated GP who will oversee your care. You are still entitled to see whichever Clinician you choose to. Please see our 'further information' section on the right.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
Patient Survey 2013/14
Thank you to everyone who took part in our 2013/14 patient survey. Please click here to see our final report: Patient Survey
Patient Participation Group
It’s going to be a busy winter... so help us help you by being prepared:
Make sure you don’t run out of prescribed medication – order on time
Remember colds, flu and most sore throats do not need antibiotics
Your pharmacist can also give you advice and treatment
For initial advice about your symptoms visit:
Wyre Forest Health Partnership
Following the merger in December 2014 of 5 practices and a further admission in December 2015, Wyre Forest Health Partnership now comprises of 6 sites with 40 Partners looking after 73 000 patients, helped by 203 staff!
Clare Nock, Chief Executive Officer, Wyre Forest Health Partnership
'Working together across 6 sites, one valued and committed team, combining innovation and integrity to provide the best possible quality of care for our patients'
(Site updated 26/02/2020)