Hagley Surgery1 Victoria PassageHagley, StourbridgeWest Midlands, DY9 0NHTel: 01562 881700
(GMC No. 3200779) MB ChB – Registered Birmingham 1987
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Samantha Stott - Advanced Nurse Practitioner
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Grant Moreton - Site Manager
Corinne Pearson, Gail Miastowski and Anita Barber
Anita Barber, Suzanne Wright, Josie Jones, Jane Pugh, Rachel Cooney and Deborah Lloyd
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.
Joanne Round, Dawn Smart
Our secretaries type all the referral letters.
Referrals and Your Right to Choose
If you need to go to hospital to see a specialist, you have the right to choose which hospital you're referred to by your GP. This legal right, which was introduced in April 2009, lets you choose from any hospital offering a suitable treatment that meets NHS standards and costs.
You can choose a hospital according to what matters most to you, whether its location, waiting times, reputation, clinical performance, visiting policies, parking facilities or patients comments.
A choice of hospital is available for most patients and in most circumstances. Exceptions include emergency and urgent services, cancer, maternity and mental health services.
There are no costs involved of you're an NHS patient. All the hospitals that you can choose from provide treatments to NHS patients free of charge, including the independent (private) ones.
Once I've made my choice, how do I book a hospital appointment?
If your GP refers you through the Choose & Book system, you will be sent a password and reference number by Hagley Surgery that allows you to book your appointment online or over the phone. The Choose and Book appointments line is open every day between 7am and 10pm:
Linda Haynes Tel. 01562 826377
Midwives care for and support pregnant women, their partners and new babies before, during and after the birth. They monitor the health of the mother, counsel her on health issues and explain the options for delivery of the baby.
Their job also involves reassuring parents, running antenatal and parenting classes, taking care of the mother and baby during labour and birth and giving advice on breast feeding.
Donna Hammond District Nursing Sister
Sarah Deacy, Hayley McWalter, Ruth Cook, Kelly Burgess, Mandy Ward
Our District nurses assess, plan and manage the care of sick and disabled housebound patients of all ages in the patient's own home and residential nursing homes. They also provide support for carers.
Individual care is planned, and advice on further help or services is given including health education. Anyone at home can self-refer to this service. They have a close liaison with the Hospital, GPs, the local hospice and other specialised services.
They administer drugs, give injections, dress wounds, take blood samples and give personal care.
The district nurses are in regular contact with the practice and messages may be left on 01562 777269.
Rachel Hinton, Angela Stearn Tel. 01562 881700
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
Community Psychiatric Nurse
Physiotherapist - TICC Medical
MCATS - Musculoskeletal Clinic and Triage Service
Scrivens - Audiology
Community Buddies - CAB Advisory Service
Quit 51 - stopping smoking
Worcestershire Association of Carers - a service for those who care for someone
All of the above can be contacted on 01562 881700
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